We — HubHide, providing VPN services via https://hubhide.com. Contact us: support@hubhide.com.

What data we collect

For subscription and service provision, we collect minimal data:

• Name (login) — to identify users on the site
• Email — to confirm orders and send notifications

Purpose of collection:

• Provide access to VPN
• Process payments and manage subscriptions
• Anonymous site usage analysis to improve service

We only collect data necessary for VPN services and do not request extra information.

Payments

Payments are processed through:

• Betatransfer — for fiat payments
• Thedex — for cryptocurrency payments

Your payment data is processed exclusively by these services and is not stored on our servers. We do not link payment data to VPN activity.

Security and privacy

• We do not store connection logs (IP address, connection time or duration).
• We do not track VPN traffic, browsing history, DNS queries or search activity.
• HubHide VPN ensures full confidentiality and data security.

We use SSL/TLS encryption, regular server audits, and staff training to ensure safety.

Cookies and analytics

• Authentication cookies — identify registered users (2 weeks)
• Analytics cookies (Google Analytics) — anonymous analysis (1 year)

You can manage cookies in your browser. Google Analytics Privacy Policy: https://policies.google.com/privacy

Data sharing

• Betatransfer, Thedex — for payment processing
• Google Analytics — for anonymous analytics

Only data required to perform these functions is shared.

Data retention

• Contact form data: 6 months
• VPN purchase data: only for service provision and contractual obligations
• Analytics data: 1 year
• Cookies: until expiry or deletion by user

User rights

You have the right to:

• Access your data
• Correct or delete data
• Restrict data processing (except as required for service)

To exercise your rights, contact: support@hubhide.com

Data transfer outside the EU

Data may be transferred outside the EU (e.g., to Google in the USA). Protection is ensured via agreements and SSL/TLS encryption.

Automatic decisions

We do not use automatic decisions affecting users (e.g., credit scoring, ad targeting).

Age restrictions

Service is intended for users over 18. Under 18? Consult a parent/guardian before using the service.

Policy changes

We reserve the right to update this Privacy Policy. Changes take effect upon publication on the site. For major changes, users will be notified via account, site, or email.